Privacy Notice
Last updated: 5.9.2025
Controller
City of Helsinki – Urban Environment Division (KYMP)
This notice covers personal data processing in the Liukasbotti service.
Purpose of processing
Liukasbotti sends slipperiness warnings via SMS. We process the minimum data needed to deliver messages.
- Delivering and targeting warning messages.
- Subscription management (join/leave, scheduling).
- Technical logging and incident troubleshooting.
- Receiving and processing optional feedback.
Personal data processed
| Group | Description |
|---|---|
| Contact details | Phone number (for SMS delivery) |
| Subscription data | Area/city (text), language (fi/sv/en), preferred sending hour |
| Technical logs | Message logs (content, status, errors) |
| Feedback (optional) | Name, email, topic/category and message; optional request for reply |
| Special categories | Not processed. |
Sources, legal bases and recipients
Sources of data
Data is primarily obtained from the data subject (join SMS, feedback form).
Legal basis
Joining and messaging rely on consent. Technical logging is necessary for service provision, security and continuity (legitimate interests).
Recipients and processors
| Party | Role | Location |
|---|---|---|
| Bravo Digital Oy (3527863-5) | Service provider / processor (Liukasbotti) | Finland (hosting in Finland) |
| GatewayAPI A/S | SMS gateway (sub-processor) | Germany (servers) |
No transfers outside the EU/EEA. Server/backup locations: Germany (SMS) and Finland (Bravo Digital hosting).
Retention and duration
Data is retained for the duration of the service and legal obligations, per the city’s archiving rules.
Data subject rights
- right of access
- right to rectification
- right to erasure where applicable
- right to restriction in certain cases
- right to object where the basis is legitimate interest
- right to withdraw consent at any time
- right to lodge a complaint with a supervisory authority
Privacy contact
Primary contact: email(at)bravodigital.fi.
You can request access, rectification, withdraw consent or make other privacy-related requests by contacting the controller.
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